Skip to main content

Add A Device

Set Up an Additional Authentication Device

You can add multiple authentication devices in Duo from the on-screen prompt. Whether you’re replacing a previously activated device or adding an additional device as a back-up method, you can use the “Add a New Device” link in the Duo prompt screen to register the new device. Keep reading to learn more.

Get Started

When logging into the MyGS portal, you’ll see the Duo prompt screen. Follow the steps below to add a new device:

  1. Click the “Other options” link then “Manage devices”
  2. Complete Duo authentication and select “Add a device”
  3. Follow the on-screen prompts to add your new device or use our add device guide for detailed instructions.

Note: You can’t add a new device from the Duo prompt screen if you don’t have access to any of your previously enrolled authentications devices. Contact MyTech Support for help.


Have questions or need technology support? Our MyTech Support representatives are happy to help. Please contact us by calling (912) 478-2287 or by using any of our other contact methods.

Last updated: 3/21/2024