We’re committed to making your migration process as seamless as possible because we know how valuable your time is. Behind the scenes, we’ve been working to streamline and automate as many of our processes as possible in order to make your experience more convenient and productive. We’ve also come up with a preparation guide to let you know what you can do before, during and after the migration process to gain efficiencies and ensure ease of transition.
Preparing for Migration
There are a number of steps that you can take prior to your migration visit that will help maximize the efficiency of the migration process and reduce the time that it takes to transfer your email, desktop, and data resources:
Audit Your Resources
Take inventory of the departmental or individual software you’re using. You’ll also want to locate any devices (along with their chargers and other necessary peripherals) that you may be using off-campus so that you can make them available during your migration engagement.
Perform a Backup
ITS will backup your hard drive prior to beginning the migration process. However, if you have any files that you consider “mission critical,” you may want to perform a preliminary backup as an extra precaution.
Clean Up Your Data
The more data you have stored, the longer the migration process will take. We’ll be on call to make sure you have everything you need, but if you have data you aren’t using, eliminating it could potentially save your department considerable time. Also note that temporary files and recycle bins will not be included in the migration. If you have files stored in locations such as “downloads” that you’ll need to access later, move them to a more permanent location so that we include them in your transfer process.
Engaging in Migration
Once your migration process has started, we’ll be present to guide you through the transition. While you may not need to be present for the entire process, you are essential to several steps throughout the migration. Below are some tips as well as notes on what you can expect during the engagement:
Secondary Devices
You’ll need to bring in those laptops and other devices that you located prior to your migration window. We’ll help you migrate all of your devices at once. If you’re not able to bring in your device during your migration engagement, we’ll work with you to find a time after the departmental migration to complete the process for your secondary devices.
Software Inventory
This is also the time when you’ll want to make that software inventory available to your MyTechSupport representative. Please make sure license keys and registration information is included in your inventory.
Email Forwarding & Access
During your migration engagement we’ll be on hand to help you forward your previous email account and to access your new account. We’ll also help you set up your scan-to-email services at this time.
Departmental Drive Access
Beginning on the day of your migration appointment, your J: and K: drives will have “Read Only” access. This means that you will be able to access information on your shared network drives, but will not be able to make any changes to the files stored there. If you need to make changes to a file during the migration process, be sure to download a local copy, make your changes to this copy of the file, and then upload the new version after the migration process is complete so that your changes are reflected in your new shared drive.
Post-Migration
After your migration visit has ended, we’ll need to work with you to validate that all necessary and relevant data has been transferred successfully. If you need technology support or have questions after your visit has ended, please don’t hesitate to contact us.
