ITS

Google Groups (Formerly ListServ)

Below are the instructions to setup a Google Group (lists) in accordance with the GSU Creation and Support for Electronic Discussion Groups Policy. Groups require an owner to handle the day-to-day operations of the group, such as Group subscriptions, etc.

For any questions on Google Groups, please submit a MyTech Help Ticket or contact MyTech Support at 478-2287 OR helpdesk@georgiasouthern.edu .

Create a Google Group

You can use Google Groups to create an online group for your team, organization, class, or other group to do things like:

  • Email each other
  • Organize meetings
  • Find people with similar hobbies or interests

You can also change your group’s type, name, description, and choose who can join, post, and view topics.

See instructions at https://bookstack.georgiasouthern.edu/books/g-suite/page/create-a-google-group

Add Members to a Google Group

Add Manager to a Google Group

Other Group Information

Make your group an email list or web forum

You can change your group type at any time to match your group’s communication style and workflow.

  1. Sign in to Google Groups.
  2. Click My Groups.
  3. Choose a group.
  4. Near the top right, click Manage. A menu appears on the left.
  5. On the left, click Information and then Advanced.
  6. To select a new group type, next to “Select a group type,” click the Down arrow Down Arrow. You can choose between:
    • Email list: Members communicate with each other using a single email address.
    • Web forum: Members use the Google Groups web forum to communicate with each other.
    • Q&A forum: This is a type of web forum with that allows members to ask and answer each other’s questions.
    • Collaborative inbox: Members can assign topics to other members as tasks.
  7. Click Reset this group.
  8. In the box that pops up, click Reset group.

Change your group’s name, description & email settings

  1. Sign in to Google Groups.
  2. Click My Groups.
  3. Choose a group.
  4. Near the top right, click Manage. A menu appears on the left.
  5. On the left, click Information and then General information.
  6. Make your changes.
  7. Click Save.

Set features included in every email

You can set a subject prefix, email footer, and how users view their emails from your group.

  1. Sign in to Google Groups.
  2. Click My Groups.
  3. Choose a group.
  4. Near the top right, click Manage. A menu appears on the left.
  5. On the left, click Settings  and then  Email Options.
  6. Make your changes.
  7. Click Save.

Set how members display their identity

You can allow members to post with a display name or require that each member be linked to their Google profile.

  1. Sign in to Google Groups.
  2. Click My Groups.
  3. Choose a group.
  4. Near the top right, click Manage. A menu appears on the left.
  5. On the left, click Settings and then Identity.
  6. Select one of the required forms of identity.
  7. Click Save.

Last updated: 9/10/2019

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