2015 IT Employee Excellence Awards

January 5, 2016

By Dr. Steve Burrell

Please join me in congratulating Ronnie Mehelic and John Franklin who were specially recognized from among more then 30 nominees for the IT Services Award this year.

A customer described Ronnie, ““He always comes up with new ideas and ways to improve the way we do business. He always has suggestions to make doing the job easier and more efficient. There are many deserving of this award, but he is among the elite. IT Services and the University are lucky to have him.”

John’s service was described, “This guy is a Godsend, a wizard, and a drop of happiness all rolled up into one perfect IT Service employee. Always pleasant, upbeat, and cheerful, he can fix the most basic problem (my drink holder is broken) right up to helping me better understand memory leaks. My entire department is in awe of him and his ability to understand, explain, solve, and resolve whatever issues arise.”

Very honorable mentions go out to:

Beth Williams
–”I have never presented and issue to her that she did not know how to respond to.”

Cody Horton
–”He exudes exemplary customer service with every ticket or request assigned to him. I could go on and on about how his professionalism is par excellent.”

Ken Southwell
–”He is enormously responsive; in fact, I timed him recently just for fun, and received a phone call only 3 minutes after putting a work order in.”

Patti Reaves
–”Whether a major crisis (or so we think) or minor, she is always available to help us and makes us feel like it is no problem at all for her to drop everything and always assures us that we are her most important project.”

Congratulations to all these IT professionals and their ability to #makeITawsome for Georgia Southern faculty, staff, and students!